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Fees Help

Some of you have had some difficulty with the new online billpay service under our Fees Link at www.evolleyball.org. Specifically, you are getting a Session Expired error message or a Timeout error. This is caused by your internet browser settings. Its simple to fix.

Your browser has to be set up to “allow cookies” in order to be more secure. Some folks think that this allows spyware which is a myth. This setting actually allows your information to NOT be displayed by hitting the BACK button. This way you are protected from someone coming along and using the computer after you to get this info.

Though some browsers differ slightly, I use Internet Explorer 6.0. I went under my help menu and selected the Contents and Index and typed in PRIVACY. Then I selected the 3rd choice down on the menu and got the following instructions.

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To customize your privacy settings for an individual Web site

1. In Internet Explorer, on the Tools menu, click Internet Options.
2. Click the Privacy tab, and then click Sites.
3. In Address of Web site, type the complete address of the Web site for which you want to specify custom settings. In this case its www.paypal.com.
4. To specify that you want Internet Explorer to always allow cookies from the specified Web site to be saved on your computer, click Allow.
5. Now you need to close your browser completely for the changes to take effect.
6. Now log into the Fees Link at the HVA website and everything should work just fine.

Notes

• You can view a list of Web sites for which you have specified custom settings in the Managed Web sites list. To remove a Web site from this list, and delete its custom privacy settings, click Remove. When you remove a Web site from the Managed Web sites list, your privacy settings for all Web sites without custom settings will apply to that Web site.
• Some Web sites require cookies; therefore, if you select a setting that does not allow cookies to be saved on your computer, you might not be able to view certain Web sites.
• When you change your privacy settings, the changes might not affect cookies that are already on your computer. If you want to ensure that all of the cookies on your computer meet your privacy settings, you should delete all of the existing cookies on your computer. When you return to Web sites that previously had saved cookies on your computer, the Web sites that meet your privacy settings will save cookies on your computer again. The Web sites that do not meet your privacy settings will not be allowed to save cookies on your computer, and might not function properly.

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